What Olvian does with your details

What we collect

Your name, mobile number, email (if given), ID number (if given), date of birth, province and town, work situation, whether you can pay by debit order, the answers to the product questions, the time you prefer to be called, your language, and the consents you gave.

Why we collect it

To pass your request to the licensed insurers you agreed to, so they can contact you about the cover you asked for. To confirm your identity and reachability before we do that. To keep proof of your consent, as the law requires us to. To honour opt-outs. To measure which of our adverts produced requests that were real. Nothing else.

Who receives it

The insurers and brokers named on your consent screen, and only them. Once they receive your request they are responsible for it under their own licence and their own privacy notice, and they may use it only for the cover you asked about.

We do not sell lists and we do not add you to any database for other marketing.

How long we keep it

A request that did not reach an insurer: identifying details removed after 90 days; deleted after one year. A request that reached an insurer: identifying details removed after one year; the anonymous record kept for reporting. A form you started but did not send: deleted after 24 hours.

How to make it stop

Reply STOP to any WhatsApp or SMS from Olvian or from the insurer. Click the opt-out link in any email. Use the opt-out page and enter your mobile number. Email privacy@olvian.com with your reference number. Any one of these stops everything on every channel.

Draft for review. Sentences are drawn from the published Olvian copy; expand before launch.