Your rights: POPIA, the FAIS Ombud, and the NCC opt-out registry

Updated September 2026 · 2 minute read

You have the right to know who holds your details, to see them, to correct them, and to say stop. This guide explains your rights under POPIA in plain language, how to complain about an insurer or adviser to the FAIS Ombud and the National Financial Ombud, and how the National Consumer Commission's opt-out registry works.

This guide is being expanded. The summary above is complete and correct as at September 2026.

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